Return & Refund Policy
At Emvee, we want you to absolutely love your purchase. If something isn’t right, we’re here to help make it right.
Returns & Exchanges
● We accept returns for unused and unopened products within 14 days of delivery.
● Due to the nature of beauty and skincare products, we cannot accept returns for opened or used items for hygiene reasons.
● If your order arrives damaged, incorrect, or missing an item, please contact us within 48 hours of delivery so we can resolve it quickly.
Refunds
● Approved refunds will be issued back to your original payment method.
● Refunds may take 5–10 business days to appear depending on your bank or payment provider (including Stripe).
Special Notes
● Lip Gloss Air Bubbles – Some glosses may have small air bubbles due to shipping or weather changes. These are not defects — your gloss still contains the full product amount and will work exactly as intended.
How to Start a Return
● Email us at liberatore.emma@gmail.com with your order number and reason for return.
● We’ll send you instructions for shipping your item back.
● Once we receive and inspect your return, we’ll process your refund or exchange.
Contact Us
● Email: liberatore.emma@gmail.com
● Contact Form: Go to Contact Page
About Us
Emvee is your home for handmade lip glosses and whipped body butters. Crafted with love, sparkle, and long-lasting scents for beauty that shines.
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